FREQUENTLY ASKED QUESTIONS

If you have any other questions not listed here, please feel free to contact us. We are always happy to help!

1. What is Shiva Sales?

Shiva Sales is your destination for high-quality, culturally significant toys depicting beloved deities like Baby Ganesha, Baby Krishna, Baby Hanuman, and Baby Shiva. Each toy is crafted with care and features a customizable musical box.

2. What materials are the toys made from?

Our toys are made from high-quality, child-friendly materials that are soft, durable, and safe for children to play with.

3. How does the re-recordable musical box work?

What makes these toys truly special is the re-recordable musical box inside each one. This unique feature allows you to customize two tunes, up to 30 seconds each, which play at the press of a button. Record personalized Bhajans, Mantras, or favorite tunes to create a unique and meaningful experience for your child.

Two Tunes/Mantras/Bhajans upto 30 Seconds each is a very Crucial information to mention under each category toys wherever musical box is mentioned

4. What are the sizes of the toys?

All our toys measure 8 inches in height, making them perfect for display, cuddling, or carrying around.

5. How can I place an order?

You can place an order directly through our website. Simply select the toy you wish to purchase, add it to your cart, and proceed to checkout.

6. What is your return policy?

We offer a 14 day return policy from the date of purchase. The product must be in its original condition, unused, and with all original packaging and tags intact. Certain items may not be eligible for return. Please refer to our return policy page for more details.

7. Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please check our shipping policy for more information.

8. How can I contact customer support?

You can reach our customer support team via email at [customer support email] or by phone at [customer support phone number]. We are here to assist you with any questions or concerns.

9. Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotions. Join our mailing list to receive exclusive offers and updates on upcoming sales.

CONTACT US FOR ANY QUESTIONS